App lounge - apps not updating - retry

Under anonymous login also after clearing cache and history in App lounge settings, updating apps fails on latests /e/os 3.6 for FP6. Apps download, installing starts but then fails and suggest Retry. Any suggestions how to fix this?

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services

Hi @Seltini welcome to the /e/ users forum.

Many app-lounge threads contain a suggestion like this

That thread and others will continue with user experience.

Thanks, I’ll wait 12 hours after clearing storage and cache and then try again.

The same on my Pixel 5 and v3.7.1 update.
App Lounge version: 2.17.1

Basically after clearing cache and storage it’s the same, even after restart. I can see the apps, but cannot update already existing apps nor cannot install other apps from store.

I can see Murena Cloud status, but cannot see App Lounge status on e.foundation website. Is there any status for App Lounge?

I have this issue since several updates of e/os and it doesn’t seem to be addressed.
What I do to solve this is:

  1. Go to Apps>App Lounge
  2. Force stop the app
  3. Delete Cash and App Data
  4. Reboot
  5. Pause Adblocker
  6. Start App Lounge and use it anonymously
    Then App Lounge is able to update the apps
    Enable Adblocker again that it can do it’s work
    I am using a Fairphone 5
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Thank you @eos_noob I’ll try that, but how do I pause Adblocker? I don’t know how/where I can do that. Can you explain me how to do this?

Do you mean one of the advanced privacy sliders such as the tracker blocker or do you have a separate addblocker installed?

Thank you, I bought a MURENA Fairphone 5 with eOS preinstalled and as far as I know I don’t have a separate adblocker installed.

But I wonder if there is some blocker that I have to close in order to reset the AppLaunch for that app is not functioning.

Thank you.

Advanced Privacy is one of the things mentioned in the App Lounge FAQ.

Sounds good to follow this advice substituting Advanced Privacy off.

If at the first attempt step 6 fails, then do it all again but wait 2 to 12 hours before you retry.

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I have installed Adaway which I have to disable as described

But I can’t recall if it’s installed by default.