As title, for the last week i have been unable to open App lounge on my new Fairophone 6 . i’ve taken a gamble on this as i am not techy and realise it may be too much for me. My FP 3 just worked forever and still is. I didn’t need to ask for help or any trg
Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services
The thing you could do is: go into Settings, Apps, search in the list for “App Lounge” and clear it’s cache there. Probably it’s a good idea to clear also the entire storage of the app. After this the app is virgin, this means: exactly as before the first start. When you start the app now it should open as expected and you should be requested to perform a new (anonymous) login.
I press the buttons for clear cache and the storage button but they just grey out and nothing happens. When I reopen I get to Accept conditions. Next I get the welcome page and I click on Stay Anonymous. The Home page remains blank, Categories says Error Occurs whilst loading Apps. Search says web Apps unavailable. In settings all boxes are.ticked. I am.connected to internet WiFi as I am typing this now.
I am asking for more help please. Richard
This post extends the same advice a bit further as you might need to allow time before you return after Clear storage [Solved] Teracube 2e apps misbehave - #2 by aibd.
I suggest to get on top of that first. If however you have a more persistent logjam then the next level advice is as Impossible to update any app, or access the App Lounge for Fairphone 6 on /e/os - #12 by aibd.
Just in case this is an issue (this from another appp) it should happen that you permit delete data
and the recorded storage drops to zero as
Did you already update the system with the last version available 3.7.3? It may help to fix your issue.
I do have an icon on the top next to my wireless connection sign. On its left. It is a round circle with a diagonal line through it. I pull the drop down down from the top but I can’t see anything that looks like it. Line goes top left to bottom right. Version says 2:17.1. I turn my phone off every night so gets re started. been like this for two weeks now, thank you for continued support.
Firewall fits that description.
Check
Settings > 
Search: System icons
for a list.
Up to date App Lounge is
Version 2.17.1
foundation.e.apps
Thank you for all the help, i have fixed it. App lounge had lost internet permission to open.
I used a previous fix from someone. I had to add the internet connection to App lounge. as below.
I found a solution ! I think that message from @MIB made my ears ring.
By a mysterious action, the internet access to all the app was drop during update.
To solve it, you must go into “setting” → “apps” choose an app to witch you want add the internet connection “app info” → “mobile data usage” → and enable “allow network access”