Hi All,
I’ve had a problem with my Tide banking app since the upgrade to 1.5.1-s. It won’t log in and gives a message that “for security reasons the Tide app us unable to run on this device”.
I contacted Tide about it and they said I need to change my region on Google Play. Obviously we don’t have this on /e/OS so is there a way to set this in the App Lounge or somewhere?
I don’t want to tell them that I am not using vanilla android because I think they will just turn around and tell me they don’t support it.
Any help would be much appreciated as I no longer have a way to access my bank accounts (Tide is app only)
You might first check if the /e/OS feature Advanced Privacy #Fake My Location is playing a negative part here. You may need to turn it off temporarily while you use App Lounge.
Panic over. I tried a few minutes later and the app was again visible in the Lounge. Strange that it wasn’t there when I checked earlier several times.
I have re-installed and it has now logged in. Phew!
Ugh, Tide app has stopped working again since 1.6 upgrade. Exactly the same error but unfortunately re-installing the app hasn’t helped this time.
I can’t understand why the upgrade of /e/ would cause this problem just with this app?