App unavailable: Yuh

Hello

I’m unable to find the Yuh app with the App Lounge app.

Yuh (id: com.yuh)
I recently switched to that neo bank, and their mobile app is the central point of contact with them.

Also the accommodating Yuh TWINT app cannot be found: Yuh TWINT (id: ch.yuh.twint)

Similar apps by most other Swiss banks are available, e.g. my rather exotic old banks E-Banking and Twint apps, OWKB (Obwaldner Kantonalbank).

No SIM in phone yet - problem?

I have not yet inserted my SIM-card into the device because I wanted to get required things up and running on the new phone first.
Please tell me if this might be the reason.

What I’ve ruled out

The FAQ sais i should deactivate “fake geolocation” and “hide IP address” and promises it would resolve the problem.
I never had either of these activated yet, since I’m setting up a brand-new phone.

My Google account seems configured correctly with microG.

At least as far as I can tell, it gave me no signs it wasn’t.
I’m only guessing that this is relevant for finding the app with App Lounge.

My device

  • Fairphone 6 - brand new, first time setup
  • /e/ OS Version: 3.1.4-a15-20250915526528-official-FP6 - AFAIK the latest available
  • App Lounge Version: 2.13.10 - I did nothing I’d imagine it to prevent being the latest available

If I can’t get that app, I’d have to switch my bank, I just recently switched, once again.
It is critical for me.


BTW / PS:

Only allowing my forum post to contain 2 links seems a bit odd to me, TBH…

Hello,

Have you tried searching for “com.yuh”?

Astonishingly, this gave me a long result list, and the very last result out of many was the Yuh app.

Surprising, not intuitive, but works. :grinning_face:

Thank you so much!