Download issue with waiting network connection

francis11 · January 5, 2021, 3:11pm

Hello,

I have a fariphone 3+ and I have an issue when I try any kind of file from internet on my phone with browser.

I try to desable/enable wifi, 4G, I reconfigure APN and I try to download from another browser call brave but I have still the same issue. My download is in waiting status and when I click on details I see that the download fails with the error message waiting network connection whereas I can navigate on any website and I can download app from Aurora without any issue.

here is somebody have an idea why I have this behaviour ?

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online services phone

smu44 · January 5, 2021, 5:21pm

Hi,

Did you check the “Data Saver” settings ?

francis11 · January 6, 2021, 7:10am

No where can I found this settings ?

smu44 · January 6, 2021, 5:06pm

Just launch Settings app, and use the search

Opux · February 25, 2021, 8:26pm

Hi,

same Problem here and bigger, can’t download pictures in whats app, Songs in spotify or anything in the Browser… Signal is working just fine…

I guess it is a issue with the permissions, i checkt them and they are all set.

Any idea?

I checkt data saver, it is deactivated.

spktkpkt · February 25, 2021, 10:24pm

Have you removed or disabled any of the system applications, especially the Files (com.android.documentsui) application?

Opux · February 26, 2021, 1:54pm

No, I just installed some new ones, but none to replace a system app and definitly didn’t disable one.

For my phone, I use the fairphone 3

spktkpkt · February 27, 2021, 7:08pm

Curious. Is the behaviour different for wifi and mobile network, do you use NetGuard?

Opux · March 1, 2021, 5:17am

There is no differens and no, no netguard.

If it is still not working until next weekend, rhen i will reset the phone an hope this will fix it

spktkpkt · March 1, 2021, 6:53pm

How do you use your SD card? Are the problematic apps are installed on SD card or internal storage? If they are installed on the SD card (Settings > Storage > SD card > Apps), please move them to the internal storage and try if this helps.

Opux · March 1, 2021, 7:45pm

Only spOnly spotify has been on the SD card, I moved it to internal but it didn’t help.

Then I ejected the SD card, reboted the phone without SD card and checkt again. And it worked. I checked the SD card with my laptop, looks like there is some Kind of defect…

So thank you very much for the help

spktkpkt · March 1, 2021, 8:55pm

You’re welcome. Computers are strage sometimes, glad you found the problem.