/e/OS Installer fails to download FP5 image

[gbman]

I just tried using the web installer, and when I got to the Downloading /e/OS step a log appears at the top with the following:

Error on step: device-detection
Cannot execute command connect adb
Cannot execute command download
Cannot download
downloadAll error downloadAndUnzipFolder Error
current_file https://images.ecloud.global/official/FP5/IMG-e-latest-a15-official-FP5.zip
Download fails Request failed with status code 404: HEAD https://images.ecloud.global/official/FP5/IMG-e-latest-a15-official-FP5.zip
Proposal: Retry by refreshing this page.

I also get a 404 when trying to query the URL manually with wget, so I’m guessing the file is just not there.

This is for my Fairphone 5 device. I proceeded through all previous steps without issue.

[aibd]

I can reproduce

the fail of wget latest FP5 official a15

:\~$ wget https://images.ecloud.global/official/FP5/IMG-e-latest-a15-official-FP5.zip
--2025-10-18 07:45:58--  https://images.ecloud.global/official/FP5/IMG-e-latest-a15-official-FP5.zip
Resolving images.ecloud.global (images.ecloud.global)... 159.69.59.214, 2a01:4f8:231:b65::2
Connecting to images.ecloud.global (images.ecloud.global)|159.69.59.214|:443... connected.
HTTP request sent, awaiting response... 404 Not Found
2025-10-18 07:45:58 ERROR 404: Not Found.

The install page for FP5 seems to indicate [1] that a15is available but latest official is a14, so

wget https://images.ecloud.global/official/FP5/IMG-e-3.1.4-a14-20250915526529-official-FP5.zip

does proceed but

eosinstaller seems to be in error specifying Android 15 when this is not on the server while the official build is Android 14.

Report an issue or a report in Feedback for v3.1.4 are options.

I suggest better to revert to the regular install page Install /e/OS on a Fairphone FP5 - “FP5” where the user is in control of the process. The install happens with a script so is not so hard for fp5.

[1] Another error, a15 shown in image, a14 is available.

[vilibald]

Filed issue in Gitlab: FP5 installation breaks on download (#23) · Issues · e / devices / eOS Installer · GitLab

[gbman]

@aibd thanks for confirming that you can reproduce yourself.

Report an issue or a report in Feedback for v3.1.4 are options.

I actually went straight to the Github repo to look to create an issue, but the issue tab isn’t available. I now see it’s because it’s actually hosted on GitLab (guessing the Github repo is just a mirror?) - thanks for the pointer. I’ll proceed to do the regular install as you suggest.

@vilibald thank you for filing the issue on GitLab.

Should I mark one of these replies as a solution, or close this post?

[aibd]

I suggest better not to mark Solved in the hope that following readers will beware of using eosinstaller on fp5 until reported fixed.

[gbman]

OK sure, will leave open until we get confirmation it is fixed.

[aibd]

@gbman

I now see it’s because it’s actually hosted on GitLab (guessing the Github repo is just a mirror?)

hmmm … Difference Between GitLab and GitHub - GeeksforGeeks

[gbman]

hmmm … Difference Between GitLab and GitHub - GeeksforGeeks

I’m aware, I have used both. My confusion came from there being is an eos-installer repository hosted on both Github and GitLab.