FP3 does not update anymore

I bought a Fairphone 3 with /e/ preinstalled. It was in the first batch.

In June last year, the OTA update stopped working, so I’m stuck at version /e/OS 0.9-2020060957753. I think the reason was that the signature didn’t fit.

Is it possible to do an update without a complete new installation? And without loosing all my data?

Thanks!

Hi, since this device has been purchased from the eShop pl write in with details to support@e.email.
The devices sold on our eShop have the stable build. This would get overwritten only if you manually install a dev build on the device.
The frequency of release of stable builds is slow but there were multiple release after the 0.9-2020060957753 showing up on your device.