I’ve the same issue as Bambo, same operator, same problems after a15 update.
I’ve tried to manually add an APN with data published on Iliad website and for some time it seemed to work, but now I’m again offline while not connected to wifi (please notice that the MMSC address is different from the website to what can be found in default APN, verified also comparing with a Googled working android smartphone).
By some sort of magic the IMS APN in grey (and void fileds) after manually adding the new iliad APN and rebooting the phone has turned to a clone Iliad APN (I guess by some default configuration) but it’s showing this new MMSC address http://mms.iliad-italia.it instead of http://mms.iliad.it. I don’t know if this is part of the problem…
I was also thinking that having two APN with the same name “iliad “might confuse the system…now I’ve deleted the one that I’ve manually added and using the former IMS with this new MMSC address with no success.
I’ve to add, besides the 222 and 50 inputs that I was not able to enter (but according to aibd comment it might not be a problem and with INFO check I have those numbers at the beginning of registration), that I was also not able to add the “dun" type in APN types.
I’ve tried to check the IMS registration as per suggestion by aibd and got back that IMS Registration status is: “not registered “.
As you understand by my writings, I’m not an expert…so any help is truly appreciated.
Thus it is important that once one adds a new APN one goes back to select it by radio button. Subsequent “Restore default”, power down and reboot is expected to contact the carrier hopefully write the new data also to SIM card. Having a good Wi-Fi connection at the time of writing APN allows the proposed fields to be checked as valid.
You showed screenshots before; to make a change in /e/OS we need a verifiable text based data set for APN (in order to challenge the current shown in Post #3 if that is the problem, idk)
Sorry form the duplicate URL, once it has turned into a link preview I was unable to delete it (also “avid” was just a typo for aibd, most likely it was auto compiled… )
Yes, I can confirm my IMSI starts with 22250 from INFO test, but in dedicated submenu I can read “IMS registration: not registered; also all the other fileds show a negative output (LTE calling, WiFi calling, video call, UT interface, all these are not available).
OK, fine for tehtradio button, I’ve set in the new APN the data from the carrier website, except for the 2 that are not on user level and also the “dun" in APN type is present but checkbox cannot be selected in my case; also virtual operator type (gid), and virtual operator value (F003) cannot be inserted at user level, I hope this is not an issue.
Just to mention in current situation I am not only offline when not connected to WiFi but also unable to call not to send SMS.
I’m going to tell to devs about the 2 different MMSC; I don’t know which one is the correct one, as, in my understanding the one that I found in the default APN (previously self named IMS then changed its name to Iliad) coincides with the one you’ve found on GitLab.
I’ve already tried all the 3 (even before starting this thread) with no success.
But, correct me if I’m wrong, provided that the default APN is missing some data or that some data is incorrect, when I’ve set the so called “new improved” one, when I restore to default, the system is indeed using the default existing one and not the improved one, so how would I see a change with respect to previous/existing situation?
When I hit “restore to default” the new improved one is deleted.
Last night in the meantime I’ve created the dedicated issue in GitLab.
It is my understanding that Restore to default will aim to harmonise the “best” or “confirmed” information across the device … so if the phone has connected with the carrier during Reset APN one hopes that will be regarded as “confirmed”.
This trick has worked for many but I guess where it works, the user did have previous connection.
In resetting APN with Wi-Fi on I have seen a delay in saving the new APN, this has led me to believe that (in some cases ??) the Wi-Fi connection is required so that the carrier will confirm the new data and ensure that “join network” will succeed. Edit. I noticed elsewhere that the APN check will include check location; best to have all Advanced Privacy turned off.
Forgive me if I repeat, did you also try to ask the carrier for a Network or APN Reset? (Here the carrier sends all the APN data direct to the device OTA.)
This is what I did: the procedure is carried out by sending an SMS;
Below a translation from the iliad.it website:
• Configuration SMS 2049:
Send a free text message (SMS) to 2049 with the word CONF
You will receive a configuration message to set up your internet and MMS settings (APN)
Accept the new settings and, once configuration is complete, click OK
Restart your device to complete the installation
In my case, however, I never received a reply. Text messages don’t work for me. Customer service told me there’s no way to use a different method to reset the APN
Same for me; I’ve tried some days ago in Italy (now I’m abroad roaming so I cannot try again). Also for me I never received that SMS so the configuration was not possible.