Fp4 fingerprint sensor problem

Hi !

I bought a fp4 5month ago and it work fine for me but since 2days the fingerprint sensor is working 1 time out of 3-4 and the setting for fingerprint disappear and reappear…


i don’t really know what happen but i want to test the sensor just to be sure it’s not the sensor who make all the problem, i see there is this number : *#*#2886#*#* and enter this number in call app for the having acess to “fp4 MMI TEST” source but it’s don’t work for me, maybe there is a special number for /e/os ?
Or maybe you have another solution ?
Thanks for readed me !