Help with alarm sound on FP5 when phone is locked

/e/OS Devices Fairphone
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1

Hi everyone!

I’m hoping someone can help me with an alarm issue on my Fairphone FP5 running /e/os version 2.4.1.

Issue details:

  • I’m trying to set a specific song as my alarm tone in the Clock app. Selecting the song is no problem; I can choose music either stored on the phone or on an SD card.
  • The preview of the alarm sound works fine, and when the phone is unlocked, the alarm plays the selected song perfectly.

Problem: When the phone is locked, the alarm still activates, but instead of my chosen song, I just hear a buzzer sound. :confused: The phone powers on for the alarm, but it only plays the buzzer until I unlock it.

Does anyone know how I can get my selected music to play when the phone is locked? Any advice would be much appreciated!

Thanks in advance for your help! :blush:

2

I’m I the only one having this problem, or wanting to be wake up with a specific sound ? :sweat_smile:

3

How about try to set a Silent alarm, say 2 minutes, ahead of your tuneful alarm. Maybe only as a test but this might illuminate whether the alarm performs differently in its nighttime power.

4

Thank you for your response.

I already tried that, but it made no difference. I still can’t get the chosen sound to work until I unlock the phone at least once after startup.

5

This won´t help much, but still: I had this problem 2-3 years ago with another phone using simple clock and another clock I cannot remember. I think it had to do with new rules for permissions that the android system had acquired at that time.
I do have a FP5 now (ordered from Murena, now running 2.5) and the custom alarms work without problem for both the system clock and for the app “clock you”.

6

Do any of the pre-installed alarm sounds work?

Have you considered if the size or format of your “awakening tune” is significant? Can you experiment with different files?

Did you check permissions?

Settings > Apps > Clock > I see “No permissions denied”. However the permissions are set from 3 dot menu top right of that page.

7

Well,
In fact, it seems only the default alarm is working, which is “platinium old”.

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However, when choosing “platinium old” in the list and not “default alarm sound”, it’s not woking anymore.

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I don’t see anything strange on permission level.

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8

I can reproduce this if I try to adjust an existing alarm … up to a point.

I seemed to find that the way to change the alarm sound was to start from a new alarm, that is by setting the time freshly.

But having done three rounds of testing with three different sounds, including “add a sound”, now the “default sound” seeming as if pre-selected seems absent and I have a free range of sounds to select.

9

Well, I tried with new alarms, not working neither.
So I really have no idea on how to fix this issue :frowning_face:

10

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