I can't get my contacts from murena workspace in website to my contacts appli in murena phone

Hello

I already have my contacts in my murena workspace contacts, on the web. But I can’t get them in my phone.

I already looked the forum. I have seen several problems:

  • Murena phone>Contacts>Settings>DeIffault Account for new contacts. I only have ‘Device’. If I go to Murena phone>Contacts>Settings>Comptes >+Add a nex contact I have several options (look at the picture below). Both choices: ‘Carnet d’adresse Murena’ and Carnet d’adresses Gestionnaire de compte’, lead me at the same place and I can’t add any account.

  • My phone>Settings>My Account>Additionnal parameters>CARDDAV I can’t get synch

Please, could you help me?

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Personally I’d try to export into .vcf file from the web and then import that .vcf into contacts on the phone making sure not to duplicate. But that’s a way around of course :roll_eyes:

if you go through the main system settings account management and add murena io vs through contacts?

Thanks for the answer

Could you, please, explain with detail how can I do what you propose to me?

You found “Add an account” and add “Cartnet d’adresses”.

When you tap this is expected to be able to add your address book account. It is required in addition to “Murena account”.

Thanks again

I tried this:

Settings>+Add un account>Carnet Adresses Murena.io>Connexion avec une adresse mail

I set at this step , my email adress murena and its password and I get the message ‘the account cannot be created’

Here are the support topics:

Two in particular might inform:

Perhaps you can describe what you do before you see that error:

‘the account cannot be created’

and perhaps a screenshot?

Thanks, I will read the info and I will let you know

Hi again

I read most of the doc you told me and made some things but I still have the problem.

I migrated Contacts and Calendar from Google to my Murena workspace successfully.

But Contacts appli on my phone has only a few contacts that I have created manually.

The problem is that when people call me I don’t know who is calling me, because my contacts are not in Contact appli.

How could I solve this problem?

I would also like have in the Calendar appli what its is in Calendar workspace.

Hi,

I just did the manipulation some minutes ago, as I updated to 4.2 and still had the OAuth problem.

Hope it will work for you too.

I just added a Murena account without specifically choose the “contact account “

Once it worked I synchronised all the murena application through the three dots on the up right corner

and the specific “contact account” then automatically appeared

If it worked, you should be able to choose the account from which to show the contact in the contact app

Don’t forget to choose in which account your new contacts will be added.

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Thanks a lot

It worked

I’m really happy to have solved this topic finally

I’m not sure,because I don’t remember exactly, but when I did first time
Parameters>Accounts>‘Add un account’>Murena.io>
maybe I wrote mon login including .io which could make 2 times .io

Hi

I had exactly the same problem. Trying to add murena account did not show anything (though everything was there in Workspace). Digging and reauthorizing in the contacts app seemed to help, but it was not extremely obvious.

You are right, it was not easy to get the solution, although I read a lot of doc at doc.e.foundation (I spent also long time), I had to wait until Lyli (at community foundation) provided to me with the good solution.

However, this solution doesn’t work with ‘Notes’. I already deleted and created again my Murena Account to synchronize Notes, Contacts, ….. and I have a few notes in the telephone Appli but not all of them. The few notes in the telephone Appli are different at every time I do this operation (delete and create Murena account). I don’t know what to do.

I feel it would be helpful to indicate to the user when there is a synchronization issue. For me, notes seem to work both on computer and phone, but it is a fresh system with both devices online, so an easy use case.

Hi, happy to hear it helped to some extent.

I don’t use Notes so I can’t say if it will help, but I would check those points:

  • That the synchronization of Notes is active under the Murena account (see under)
  • To copy the content of an old note and create a new one. Maybe there is some problems with the notes created during the authentification’s problem

Hello!

I have just verifed and it seems that everything is Ok now with Notes, syncho is working ok; but I didn’t do anything else.

Thnaks again to everyone

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