Impossible to update apps with App Lounge on Fairphone 3+ (even when cache empty)

Using /e/OS Troubleshooting
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Hello,

I seek for a solution since last weeks in topics about this problem and I already have a ok-ish solution : installing Aurora Store. And it not the best one because some of my apps can’t be updated with it (like infomaniak ones).

Even when clearing the cache, cleaing app datas, rebooting, etc, etc : update apps on my phone (or installing new ones) is impossible. When the download started, the percent progression value always stay at 0%.

Yesterday, I downloaded the update version of /e/OS v4.1.1 and I tried again to see if it’s fixed. But the problem is still there.

I feel I don’t have any option to fix it.

How can you help me ?

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Calendar notifications isn't working anymore
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Did you notice this whole thread? App-lounge updates do not install, stuck at 0%. It did attract a few FP3 users if you read to the end.

Perhaps I should say that I do have FP3 with a15 (but I did not do the recent upgrade) and have App Lounge working. It would be fair to say that I don’t find App Lounge free of problems without spending some time on keeping Storage clean.

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I dowloaded F-Droid to try downloading my apps and, in same time apps was downloaded in F-Droid, I tried to download a new one in App Lounge (but fails when I did this with Aurora).

But this time, and for no reason, App Launch worked again…

I can’t explain why…

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Update : My phone has reboot itself in the last 20 minutes and the App Lounge can’t work anymore.

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The advice with clearing cache, remove data from app lounge and reboot helped me last time. I’ve also tried turning on and off automatically updates of apps, didn’t work. This time the OS update to 4.1.1 about two days ago seemed to help: While automatic updates still was enabled, app lounge just updated lots of apps.

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Well, it finally worked again but I don’t know about what I’ve done…

Here is the process I already done the last days and it never fixes the problem:

  1. Clearing cache, remove data from app lounge
  2. Rebooting phone
  3. Restart App Lounge
  4. (Optional) Connect google account only on App Lounge

At this moment, when I wanted to update or download an app, it was locked on 0%.

The only difference I guess I did is to disable/enable the “install automatic updates” and “Only on unlimited networks” options.

I think it is fixed now but I’m still a bit confused

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Hi Guiton,

I tried all various option with App Lounge, but still it is not working for me.

Any more suggestions about things you have tried and get in finally working on your device?

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Hi Harpert,

I’m sorry, it’s fixed but my guess is the App Lounge fixes itself with no reason.

All the things I do (switch wifi/4G, seek google/microG account settings, …) did nothing except after 2 weeks of trying something different.

I can share here with you all the links I found in my researches :

I hope you’ll find an answer shortly !

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Hi guys,

I moved from android to /e/OS 2 days ago on my FP3. But apps I want to download are stuck at 0%… I tried to clear the cache and reboot my phone but it didn’t help.

Btw can’t find the “install automatic updates” and '“only unlimited networks” options on my device. That @Guitoon mentionned.

Has anyone a solution ? Should I just wait for the patch ?

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Hi Thomas4,

The options are ones in the App Lounge not in the phone settings or device.

Btw, my App Lounge is stuck again in the same way and trying anything I know doesn’t work for now…

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I managed to install a few apps by downloading the apk files on my pc and transfering them to my phone (thus by-passing App Lounge).

It doesn’t solve any issue of App Lounge but at least I can use Whatsapp lol