Incompatible App

Hi Community,

does anybody know what to do if an App crashes and how to fix it?

I installed the App com.jlr.jaguar.incontrolremote.appstore but I can’t start it.
In the Logs i find the following entries:

09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: FATAL EXCEPTION: AsyncTask #4
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: Process: com.jlr.jaguar.incontrolremote.appstore, PID: 6615
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: java.lang.RuntimeException: An error occurred while executing doInBackground()
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at android.os.AsyncTask$4.done(AsyncTask.java:415)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:381)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at java.util.concurrent.FutureTask.setException(FutureTask.java:250)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at java.util.concurrent.FutureTask.run(FutureTask.java:269)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:305)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at java.lang.Thread.run(Thread.java:1012)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: Caused by: java.lang.NullPointerException: Attempt to invoke virtual method ‘void android.widget.EditText.setText(java.lang.CharSequence)’ on a null object reference
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at kp.᫜᫜.᫗ᫌ(Unknown Source:26)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at kp.᫜᫜.doInBackground(Unknown Source:2)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at android.os.AsyncTask$3.call(AsyncTask.java:394)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: at java.util.concurrent.FutureTask.run(FutureTask.java:264)
09-26 05:19:26.772 10320 6615 7241 E AndroidRuntime: … 4 more

Any help is appreciated.

This is the only App that doesn’t work - everything else works great.

It doesn’t matter whether I’m using version 2.3 or 2.4 of eOS (/e/OS 2.4-t-20240926436899-community-sweet is installed)

Thank You

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

Jaguar just released the App Version 2.18.10 (com.jlr.jaguar.incontrolremote.appstore).

Now the App starts again. The Version I have tried that didn’t work was 2.18.9.