Motorola Edge 30: Please help! No unlocking possible after system update - lock screen does not respond

Using /e/OS Troubleshooting
22

NO

NO

ONLY when unlocking bootloader that was already did
or
ONLY when formating the /data partition

why i wrote :

23

OK, so assuming after “fastboot set_active other” the unit is booting from slot 1 to stock ROM, then I can set USB debugging, then “fastboot flash recovery-e….” on the same slot 1 (with stock rom)?

And which recovery? I assume not the latest (e-3.4-….), but the previous one: “recovery-IMG-e-3.3-a15-20251213556761-community-dubai.zip [SHA256] “

right?

1 Like
24

before all,
you could first check if “USB debugging” is not already enable on slot_b

in recovery mode run :

adb devices

output like “recovery” is good
output like “unauthorized” is bad

25

C:\WINDOWS\system32>fastboot set_active other
Setting current slot to ‘a’ OKAY [ 0.312s]
Finished. Total time: 0.318s

So originallly it was slot B, now I have switched to slot A. Then, still in fastboot mode:

C:\WINDOWS\system32>adb devices
List of devices attached

So nothing is displayed

Or should I first start the unit?

26

this is normal as adb only work in recovery mode and normal mode

the idea was to be sure if the slot_b where e-3.4 is have “USB debugging” or not

27

So when I start now the unit (slot A instead of B) I get following message:

“Can’t load Andrid System. Your data may be corrupt…”

And now?

Try Again or Factory data reset?

Or the Back arrow button?

C:\WINDOWS\system32>adb devices
List of devices attached
xxxxxxxxxxxx unauthorized

So at slot A adb communication works

28

but “USB debugging” is not authorized

so

back to fastboot mode

fastboot set_active b

boot to recovery-e

adb devices
29

I am in the recovery menu, I can choose:

Reboot System

Apply update

factory reset

advanced

What should I choose?

30

nothing, just try

adb devices
31

C:\Users\Standard>adb devices
List of devices attached
xxxxxxxxxxx unauthorized

(I am still at slot A)

32

→ advanced → enable adb…
try

adb devices
33

C:\Users\Standard>adb devices
List of devices attached
xxxxx recovery

1 Like
34

so please switch to initial slot_b

and check for adb devices

as in post 28, 29, 30, 31, 32

35

but for this I need to switch to fastbooot moder, ok?

So advanced → power OFF –> Power button + volume lower-button

ok?

36

or
→ advanced → reboot to booloader

or

adb reboot bootloader

should also work

37

OK, it worked.. I have switched to slot B

then START to normal mode

adb devices does not found any device

Same again on same slot B but start to recovery mode, then advanced → enable adb

Result:

C:\Users\Standard>adb devices
List of devices attached
xxxxxxxx recovery

So adb is workking now on oriiginal slot B

1 Like
38

so you should be able to flash e-3.3

→ apply update → apply from ADB

adb sideload path-to-e-3.3-xxxxxxxxxxxxxxx.zip

(BUT WITHOUT FACTORY-RESET)

39

ok, many many thanks to you so far. I have to leave now but I will proceed later today. Then I will write an update here

1 Like
40

Hi, I’m back, I have downloaded e-3.3-a15 and recovery-IMG-e3.3-a15

But now I have one question:

Some posts above you wrote:
fastboot flash recovery-e on slot_b
then adb sideload e-3.3 (BUT WITHOUT FACTORY-RESET)

Now you write:
→ apply update → apply from ADB

adb sideload path-to-e-3.3-xxxxxxxxxxxxxxx.zip

Sorry, but I am not sure how to perform this in the correct way. Starting in Fastboot mode, could you please describe this in a little more detail?

I am still on slot B, so I assume:

  1. First in fastboot mode: fastboot flash path-to-recovery-IMG-e3.3-A15….. zip → which file? zip? IMG? etc.
  2. Then Start to Recovery Mode
  3. Then advanced → enable adb
  4. Then following adb command: adb sideload path-to-e-3.3-A15…..zip → which file? zip? IMG? etc.

Is this ok and please describe which files needs to be flashed, zip, img, etc.?

41

sorry, i did not know witch slot_a or slot_b was active and wanted to avoid repetition of “the other one”,

now i don’t know what is the better slot to flash

  • the one where
  • or the one where

It seems equal… @aibd
Would you like to flip a coin ?

.

TAKE THE CORRUPTED ONE

  1. First in fastboot mode
    run :
    fastboot flash path-to-recovery-e-3.3-a15-xxxxxxxxxxx.img
  2. Then Start to Recovery Mode
  3. (try first without → advanced → enable adb)
  4. Apply Update → from ADB
    run :
    adb sideload path-to-e-3.3-a15-xxxxxxxxxx.zip