Hello,
My Murena Workspace account has been disabled and shows: “Account is disabled, please contact the Helpdesk.”
I still have my recovery code, but I cannot access the two-factor authentication screen because the account itself is disabled.
This email address is connected to my Facebook account, and I urgently need temporary access to receive a Facebook verification email.
Please contact me by private message and help reactivate my account.
Thank you.
Hi there @lili ,
This is not the place for that. Assuming you are a paying customer of Murena(since you have a workspace account, you would be looking instead for here.
Unfortunately unless the categories themselves have a priority value assigned, you will have to wait for them. But Facebook has their own recovery methods, and you can likely regain that temporary access through them.
Hi @lili I have sent you a direct message for account details. Pl check and share details on it. Do not share any details on this forum post as it is visible to all.
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