Murena Cloud on my laptop does not synchronise with mu Fairphone 4

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1

Murena Cloud on my laptop does not synchronise properly with my Fairphone 4.

It appears that every time a change is made, a copy is made of the original directory or file.

This results in a lot of duplicate files on my phone.

Is there a solution?

2

I have Client Synchronization enabled for long time already, but the files are still not synchronizing.

@manoj Please help or respond.

3

I am sharing the details with the developers, Pl create an issue on gitlab as it would help the developers interact with you and get logs if required.

4

Pl can you explain the issue in details. What is it that you are trying to do. That would help me explain the issue better to the developers.

5

Hi Manoj,

It took me some time. I deleted all files from the directory “Fairphone 4 > Documents” and from “https://murena.io/apps/files/files/##########?dir=/Documents”. There were no files left either on my phone or in the cloud.

I then placed five files in ‘Fairphone 4 > Documents’.

After a while, these five files were also available in the cloud ‘https://murena.io/apps/files/files/##########?dir=/Documents’.

I then deleted one of those five files from the cloud.

However, after 7 days, there are still 5 files on my phone.

Conclusion: the synchronisation is not working properly.

I have no idea what else I can do, other than NOT save any files :frowning:

6

Passing on the details to the developers. Will update their response.

7

The developers responded that the deletion part is not synced from cloud to device or vice versa.

8

Dear @Manoj this is not a sync.

Please integrate a full sync. I uploaded pictures to the cloud and these are not synced to the phone.

Thanks

9

Are you saying that even photos or documents in the phone are not showing up on the cloud or from cloud to the device.