Hi,
since system update this morning to e/OS/ v3.3, my contact directory stored on murenacloud is not linked anymore to my computer-phone. When I try to restore a link, I’m stuck on a Caldav Cardav contact empty list.
On the murena.io server side (cloud) my contact list is fine.
How can I succeed in restoring the link?
Hi,
Further more, and logically, my calendar is not linked any more to my computer-phone. What’s going on ?
This is a bad bug. I send a email to help desk.
Emails to helpdesk will not work as they have been disabled. If you have purchased the device from the Murena Shop or are using the Murena Cloud services you should submit the query using the Contact Us form at this link Contact Us if not already done.
Alternately you can raise an issue on gitlab.
Thank you, I did use the online form.
Here is the raised issue: Murena workspace account lost link with Murena Fairphone 4 since e/OS/ v3.3 update (#9106) · Issues · e / Backlog · GitLab
Thanks for sharing the issue ID. Have passed it to the dev team to check.
Le 24/02/2026 à 12:30, **** via Murena.com helpdesk a écrit :
I would also like to request to re-add murena.io account from the account manager once again. We implemented some fixes for the sign in and it maybe best to re-authenticate.
Yes, this solved my problem : (more details at the end of the issue thread)
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