Hi, I’m using /e/OS 1.5-20221031230909 (Android 10) on a Fairphone 3
I just downloaded N26 (version 3.112, updated on 31 Aug 2023) to open a bank account with them but I’m unable to complete facial ID verification. I get past the taking photos of identification document, but when it comes to facial ID it goes to an error page and asks me to check that my internet connection is stable and/or that I have enough storage space on my phone.
I faced the same issue with Triodos (UK) Bank app, and was unable to resolve it (but for Triodos, the facial verification was just to be able to use it without an additional physical security token, whereas this is needed to open the account itself).
I’ve looked up if others are facing a similar issue but it seems the last time people had issue with N26 app was in 2021, and a later update fixed any issues they had? But it seems perhaps this latest update (31 August 2023) created compatibility issues again? I also can’t find any N26 older apps on apkmirror website.
Would greatly appreciate anyone’s help!