Hej @Dr.Detergent, I’m afraid, as soon as ebay notices that they violate Principle for the use of foreign pictures or descriptions in eBay offers “Images and text policy” and Use of links on the eBay article pages “Links policy” your offer will be deleted.
mistake was immediately explained to eBay tech support and thanks to your prompt warning (thank you again : )
Not a real answer since May 31st, just explanations on how to cancel the auctions and suggestions on how to contact bidders in case of incorrect info related to the product.
As it is not possible to change the object description (the part that is violating links text and images eBay norms and conditions) I added a new section after it as footer (explaining my unintentional violation) for viewers and for eBay.
From another perspective I believe that this can be a win-win for both /e/ Foundation and repairers like me and you. @GaelDuval what if /e/ Foundation will release a sort of third-party-reseller communication and conditions kit for this purpose?
This will help to spread a correct communication and advertisement inline with /e/ Foundation directions, with a clear distinction in service and conditions between a phone refurbished by third parties and directly from /e/ Foundation.
Legal staff of /e/ Foundation may review eBay terms and provide a safe copy’n’paste for us.
I like your constructive thoughts and suggestions. But I assume that the /e/ foundation will not deal with them.
I don’t want my hints to be understood as know-it-all! They are based on my own ebay experience. I have already had auctions deleted because of links to other websites. Since then, I take special care that I do not make these mistakes again.
According to my legal opinion the ebay conditions are clear and unambiguous:
Hello @Dr.Detergent, it’s great that everything went well.
Links in ebay offers, which lead customers away from the ebay website, are sometimes criticized in the ebay form during the offer creation and the auction is prevented.
With us, the buyer would also criticize the shipping costs of 14,00 Euro “Standard (Lettre Suivie)” within Germany, because shipping as insured package with up to 50,00 liability for loss or damage and with online tracking is possible from 4,30 Euro.
The ebay markets France and Germany and therefore the mentality of the people are different. Other countries, other customs. Regards.