Server config for eeo.one email

Hi, I’ve just purchased a Fair Phone 3 and installed /e/ OS. I’ve signed up for an /e/ account and it’s given me an eeo.one email (rather than e.email).

Neither Thunderbird nor the /e/ Mail app have autodetected the settings and when I try this configuration (https://e.foundation/email-configuration/) it doesn’t work. I’ve also tried replacing the server with mail.eeo.one. I am able to log in to the account via the web client (https://eeo.one).

What is the server configuration for the eeo.one email?

Thank you

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The settings for the /e/ mail server are given here

According to MXToolBox, I’ll try to use mail1.eeo.one instead of mail.ecloud.global :wink:

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Thanks @smu44, mail1 worked. The configuration is different to the ecloud.global settings @Manoj.

Here is the configuration for the eeo.one email:

SMTP/IMAP server: mail1.eeo.one
SMTP/IMAP username: your /e/ email address in full (example: john.doe@eeo.one)
SMTP/IMAP password: your /e/ email password
SMTP port: 25, plain password, STARTTLS, requires authentication
IMAP port: 143, STARTTLS, requires authentication

What is the difference between the eeo.one and e.email domains? I requested an account through a link on the ecloud page and just noticed it brought me to staging142.e.foundation/e-email-invite/. This created the eeo.one email.

Going through the invite like Manoj posted leads to e.foundation/e-email-invite/ and this creates a e.email account.

The confirmation emails when requesting both accounts is identical (and only makes reference to e.cloud.global and e.email in both).

Thanks

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https://duckduckgo.com/?q=eeo.one&ia=web

Hi @eedot,

please forget about this eeo.one account and create a new one at the right place: https://e.foundation/e-email-invite/

This will give you an xxx@e.email account, which is easily configurable without manual configuration on most clients.

:warning: I will proceed to delete your eeo.one account on Monday 12th April; in fact those accounts and storages are periodically cleaned up without further notice.

The reason why you could create one is because there was a mistake in the new ecloud page, recently published. Those links are corrected now.

Kind regards,
Arnau

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Hello,
I am facing some connection issues using the webclient zimbra :

(removed by admin)

I can access my emails through the /e/ os mail app (and other apps like fair mail). But it seems that zimbra is blocked by SSL config.

Any hint on this ?

Hi, please open your own thread or contact helpdesk@murena.com if still facing an issue.

It’s not a good idea to share your address publicly.