Hi,
I was wondering if anyone else is using the DM-App on e/Os?
I have my phone (FP6) since one week and am still setting up things.
When i try to sign in with the DM-App i get an error message simply saying:
An error occured. Please try again later (translated from german)
Does anyone else use this app with or without problems? I’m trying to troubleshoot, what the problem could be….
Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services
Hi, I had the same issue and resolved it by following the instructions from customer service inside the app. In short: you have to use Chrome, Edge, or Firefox as your default browser in the settings of /e/OS, in my case it is Firefox. You may need to close the dm-App (or force-close it) after making the settings. You can find more detailed instructions here: Once in the app, go to: My Account (Mein Konto) → Customer Service (Kundenservice) → (scroll down to) dm-App → I cannot log in… (Ich kann mich in der dm-App nicht mehr anmelden). Hope this helps you resolve the issue!
Hey,
thanks for the reply! Unfortunately I already tried a different browser. I had another app, that gave me notice, that a different browser is needed, so i had this in mind.
Now, i also tried all the other suggestions, stated inside the app-help. None of them helped.
I even tried it with the advanced privacy turned off, because I thought it might help.
I think, I will open a case with their support.
