Web installer can't find and connect with Fairphone 5 after reboot step

[piero]

Expand if you use macOS :

@piero

• download the “platform-tools for macOS”,
• just extract the .ZIP, not more.

open the macos terminal from “Applications” → utilities → terminal.

cd ~/Downloads/platform-tools

(it is the same as “open a terminal in this folder”)
you will get something like :

.

• Check bootloader status by copy this command, paste it into the terminal and press enter :

./fastboot oem device-info

./fastboot flashing get_unlock_ability