WhatsApp doesn't always play ringtone on incoming call

Hi,

When I receive a call in WhatsApp, the app doesn’t always play the ringtone or vibrate and I’m missing calls. Sometimes it rings, sometimes it doesn’t. How do I fix this?

I’m using a fairphone 6 and e/os 3.2-a15…

Thank you

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but in all cases, a notification by whatsapp is shown while it should ring?

Got the same problem but I only noticed it with messages. BUUUT: My wife who uses regular Android has the same problem so I guess its not eOS related.

My mum and sister have the same problem, both with a FP3… and it’s been the case for months now. We tried everything in whatsapp and phone settings, nothing works. It’ really annoying !

Let me pass this feedback to the developers and get back with their response

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