I don’t know where to ask. I don’t recieve certain mails on my murena.io mail. I can’t sign in at the Murena helpdesk. Who can help me with this problem?
Greetings Anne
Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services
To contact the helpdesk you have to use the form at Contact Us if not already done. Once you register your issue there, you should get an automated mail with the ticket number. The team members usually respond within 2-3 days due to the number of requests
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@Manoj.
In previous posts, i have mentioned my support from the helpdesk and i have an update. I have had some concerns lately and just answered the survey. What a great job they did.! A question regarding a warrantee replacement phone and a second question which dates back to 2023 and my official record on file. Mona was just introduced to me, virtually of course, solved two issues within an hour. Thank you Mona.
This is something i have learned. These are very, very busy people. The best way to get help is…Be patient. Send your problem and wait, don,'t keep bugging them. Check and see if perhaps its been corrected. Sometimes they work in the background with no feedback. Just be patient. They will contact you again.
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Thanks for sharing the feedback. Will pass it on to the team.
@Manoj hi, this whole warrantee thing and the vendor info has been very confusing, but i wanted to update my feedback for v3.5.
Murena one
Update to 3.5
Previously 3.4. ( in my opinion the best one yet)
3.5-s-20260211580871-official-one
Android patch date. 2022 has not changed.
Both Android and com.Android settings pages
Settings options seem to have reverted back to a period when i asked (and it was corrected) why almost very option included gogul options
I was concerned about Workspace however, read an announcement from you…just wait?
I keep getting error messages at the end of a text conversation - Mediatek.
Waiting for some other answers from support
((Unrelated)…i think.
Nailig59
Thank you,
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