The usual advice is contained in this link Getting an error message in new ID creation on /e/OS Gitlab?
… but that will not work either, as was confirmed
… what outage? I hear you ask …
Server outage
Current status:
As you may be aware Murena Workspace and associated services have been impacted by an outage since Oct 6 19:50 CET.
This is the current status.
The “Quotes”, if clicked will lead to the full post.