/e/ & 2021: the year everything is going to change (2/2) — A product roadmap

Thanks for a interesting post. I look forward to following the progress of the /e/ operating system and cloud services. End to end encryption is a must for me.

I bought a pre-installed Samsung just over three months ago and am very pleased with it’s performance. I like the cloud synch. option but am very disappointed that no payment option other than credit card is currently available. I do not have a credit card and my German debit card is not accepted as a payment option. Shortly after setting up the phone and my eCloud account I contacted support asking for help with paying to upgrade my storage limit. I was told to wait a couple of months for SEPA payments or to use someone else’s credit card. The SEPA option has not materialised and the option of using someone else’s card is inappropriate and unacceptable for an organisation that wishes to be taken seriously.

Please make extending payment options a priority development for the coming month (not year!). Until you do so you limit the ability of non credit card owners such as myself to both break away from previous service providers and to use the phone and eCloud service together beyond the initial 1Gb storage limit.

I want to support your services. I want to give you my money. Please make it possible.

Thanks again for the post and the roadmap for 2021. Keep up the great work, it is very much appreciated.

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