Understand, messages in plain text present a security issue.
Matrix instance and the integration of matrix is interesting, especially using connectors to also extend reach to other silos.
Yet a Video Webcall / Confcall solution like e.g. Jitsi (8x8), Nextcloud talk, Brave Talk etc… serve a totally different use case compared to Matrix. A video conf call solution provides easy means of web conferencing with clients, participants of sorts without having them to register or install any kind of software; do break out rooms for more participants, call recording, screen sharing, etc…
For Matrix, if I’m not mistaken:
- one has to register to connect in a conversation, call, webcall
- there is no such thing as webconf integration other than Jitsi instance.