Problem with installing a custom recovery using Heimdall

Hello! I’m not a computer expert. I followed the instructions here: . But sadly, I failed at “Installing a custom recovery using Heimdall”. At step 5, it says that a blue bar should appear. That bar does appear, but it didn’t finish. It is stuck a 95 %. The cmd also says the following (see screenshot):

Session begun.

Downloading device’s PIT file…
PIT file download successful.

Uploading RECOVERY
ERROR: Failed to receive file part response!

ERROR: Retrying…
ERROR: Expected file part index: 0 Received: 1
ERROR: RECOVERY upload failed!

Ending session…
Releasing device interface…

it’s the Samsung Galaxy S5 Neo and I’m using a Windows computer

Hello @sex

On a Windows computer, use “Odin” instead of “heimdall”

Thank you very much! How do I cancel the current process? (The phone is still at 95 %.)

Get out of download mode by pressing “volume down + power”

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