Had a long chat with the developers and various team on this. This was the response:
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Issue is for builds having the old captive portal ecloud links, which are reported as non-functional by the users.
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It works on the builds have the murena backend.
Since it works on newer builds any ways, I don’t think the mobile team can do much here.
The recommendation is for users to update, in some cases users are on versions as old as v0.12… We do not maintain such old version. The user can also upgrade to v1 build at least…
It is risky for them to stick to that many old versions as they are skipping a lot of security updates. The list of security updates being missed can be seen here