Absence of a Dial Tone

I’m using a FairPhone for 4 weeks now and all my frieds and customers are complaining about the the absence of a dial tone when they call me.

Is there somewhere a setting to switch that on and off?
Or is this a bug in the software?

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online servicesphone

The dial tone isn’t linked to the OS of the call receiver.

If you put the SIM card on another phone it shouldn’t change anything.

Fairphone 2 or 3?

I am getting call-progress tones (I think that’s what you mean) on both of them just fine, though.

If it was me, I would check back with my mobile network provider.

It is a FairPhone 3
According to my mobile network provider all settings are okay.

The problem arose when I started using the FairPhone. When I put the SIM card back in my old Blackberry the problem is gone again.

1 Like

Same here: 1.6-s-20221129238946-stable-FP4

Randomly I don’t get the ringing tone on either landlines or mobile network.

It appeared with /e/ OS 1.5.1 and still appears with 1.6.

Same behavior on my FP4 on 1.6S. Some times ringing tone existing, sometimes not. Obviously not known in recent OS-versions.

Since it seems I’m not the only one with this issue I created an incident Absence of ringing tone (#6414) · Issues · e / Backlog · GitLab.

If possible to narrow it down: I use the o2-network via the provider winsim (Drillisch) with an eSIM.

Can anyone confirm, if they change the operator (SIM card), do they still face the same issue?

I have the same problem form at least version e/os 1.8.1 on Google Pixel 3a. Might have been a problem before.

Since v1.9 the issue has been resolved for FP4.
Pls upgrade to v1.10 and report back if the issue still exists.
If that’s the case, you might create a related issue (three dots on top of the page) here https://gitlab.e.foundation/e/backlog/-/issues/6414

Hi Vic, I have checked and my phone cant find an update for 1.9 or 1.10.
Might it be because I am on version “r” not “q” or “s”?

Android 12 (S) is the only way forward for your device (Q is Android 10, R is Android 11).


Hi AnotherElk, thank you for your answer.
I have missed that there will be only one version supported and that the built in update don’t update from r to s on its own. Thank you for this information.
But i don’t know, if i do this update manually wont my device get wiped and lose all my data?