Account login trouble

Hi to all,

Since dew days, my Fairphone 6 (v4.3) tells me to re-authenticate to murena account. As the page fails to load all time, I decides to proceed for a fresh install. I deleted my murena account in account setting and guess what ? I still unable to authenticate my account. Same error as before.

Does anybody knows why ? What could I try to do ?

Thanks for your help !

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services

1 Like

I finally succeed alone :slight_smile: .

For the one interested in, the re authentification worked only after I disabled my VPN. I don’t know why.

might be useful - which VPN vendor?

I’m using Proton VPN. Interestingly, when trying to access my account via the web browser in my phone with VPN on, nothing loads until I switch it off. It wasn’t working this way before :man_shrugging:

hm.. in general, murena.io doesn’t seem to block Proton VPN exits, at least the ones I tried. Can you try different browsers, Mobile Firefox?