Advice about password reset, please

[aibd]

First level troubleshooting is probably to check and confirm you have a working

Recovery email

@Manoj

Murena Account Recovery Email

Ensure your Murena Workspace account (e.email or murena.io ) has a recovery email set.

* New Accounts without a recovery email will face reduced functionality for 30 days and post that will be marked for deletion.

• The process will be the same for existing accounts without a recovery email

To check if your Murena account has a recovery email click here

• Link will require you to log in to your Murena workspace.
• In case your account is disabled, you can contact me - @Manoj on this forum and I can assist with getting the account re enabled.