APP LOUNGE DOES NOT WORK (Fairphone 4)

Please help, I have been struggling with this for too long, and I’m considering to ship my phone back if this problem is not solved.

I own a Fairphone 4, E/OS Version “1.14-s-20230816320616-stable-FP4”.

The App Lounge doesn’t ever work. I tried to clear storage, log out and log in, but it never works. I did not activate fake location or fake IP address.
Please tell me what to do

It seems you have a pretty old and outdated /e/ version, now we are on 2.7u and will get 2.8u the week to come. So I first strongly advise you to update your system.

AppLounge is regularly out of service, and displays a message to “refresh the session”.
The best option is to install and use “Aurora Store” instead.

However I did not encounter any issue with AppLounge since about a week now.

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This is really a problem with the System Updater. With this old build you have an old version of App Lounge.

If you follow the hashtag fp4 you will find quite a number of threads with a title including something like “no update since …”.

Here is an example

… and the thread continues…

Thanks a lot man!

How can I update to the latest version of e/os? (I’m not a technician, I need a guide for beginners)

Thank you very much,
Luigi

Well, ensure you have a good WiFi network, then try to go to settings => System updates, and press quickly many times (20x to 30x if needed) on the small circle arrow on the top right until you see a new version update to apply.

If nothing appears, you would consider you need to reinstall the latest ROM by following th instructions here:

https://doc.e.foundation/devices/FP4/install