Hi, you replied quite quickly, did you notice my view that the wait is critical.
In the link I wrote: If at first the problem persists be sure to take the advice to try later, like 12 hours later and have the phone fully charged as battery below a certain level is known to hinder or prevent download.
If App Lounge has been log jammed each time you login your device shows as “unresponsive” or “compromised” at the remote server – you need time to let it forget that memory. You may also need to apply all 4 steps in the FAQ if they actually form part of a complex situation for you and include restarts.