Just read an article from one of the co-founders of the Iota-Foundation (distributed ledger, decentralisation, cryptocurrencies and internet of things) and chairman of Xayn Browser. He’s a bloody young guy, participating in some very promising projects.
His article is about building strong communites around businesses and projects: https://hackernoon.com/3-ways-to-build-a-strong-community-around-your-business-551y367j
He talks about communication with the community in a bi-directional way, hiring from the community and being generous with time and updates (spoken).
Without, of course, having any specialist knowledge or expertise in the field of business, I find that some of the points Schiener mentions are fulfilled here at /e/. What makes me particularly happy is that FairTec has a lot of potential and I hope that there will be a steadily growing number of users, supporters and employees 
Keep it up!
Regain your privacy! Adopt /e/ the unGoogled mobile OS and online services