Bluetooth on the Fairphone 5 is very weak. A connect is difficult to establish. Devices are rarely recognized.
Came to add that when my FP5 connects to my sony wh1000 xm3 and tries to use LDAC I get no sound at all. Then when i switch to device sound it comes out of my FP5 speakers louder than usual and if i switch back to bluetooth again it continues to come put of my phone speakers.
If i turn off LDAC in bluetooth settings then it works perfectly fine.
Not sure what the issue is as these headphones work perfectly well with eOS on my oneplus 5t.
Which /e/OS version is installed?
Please refer to [HOWTO] Give complete /e/OS version info easily for support, answers, comparison etc
I don’t have a Fairphone 5, but there should be some more Bluetooth settings regarding codecs and such available in the Developer options.
(Tap on the Build number in Settings - About phone a few times until you are being declared a developer, then have a look in Settings - System - Developer options, section Networking.)
I buy a FP5 directly from murena with 13 T. I will contact the support.