Have you faced this kind of concern?
I own a Samsung S9+, with /e/OS on it.
After installing a system update, my smartphone went into a hellish loop of reboot phases (“bootloop”): the Samsung logo appears, then the “e” logo appears with the “up and down” dot. After a while, it turns off and then turns on again directly, and it starts again. So much so that it can’t be turned off anymore…
I managed to put it in “recovery” mode, but restarting the smartphone from this mode does not change anything. I was advised to reinstall the update from recovery mode, but I don’t know how to do it…
The technical “help” service of /e/ (or Murena, I don’t know what to say), that I contacted by email, gave me the link of a “tuto” that corresponded to the problem:
But, unfortunately, it was not a great help, because the first part of the tuto, I had already tried it, and the second, which concerned my case more particularly, is not available ( to come )
Would you know how to get me out of it?. Or at least, how to re-install the last update or the one before?
Thanks in advance for your advice.