Hi, I just created my e.email account and tried to login into https://e.email/ but I get ‘Authentication failed’. I put my full email in the email field and I think that I clearly remember my password that I set just a minute before when registering.
I also tried resetting password from https://drive.ecloud.global/login but I got a message that password reset email can’t be sent because user has no e-mail.
@saqlain by sending an email with subjct ‘test account’ to contact@e.email
and then activating the account by clicking the link in the email I received.
@sava Please can you try again? If you are facing the same issues please share details of your browser and provide any additional details if available. For e.g. are you using the same upper cap or lower cap letters as you used when registering for the ID.
Hi everybody!
I’m quite new in this world (OS, privacy facts, …) and recently I’ve asked for a test account, but…I’ve not been there for some days and then, well… I’ve forgot the password…. my fault, sorry….
Could you send me a new one, please??
(not exactly the same topic, but I hope near enough to write here!)
Giacomo
Currently there is no automated way for resetting the password. See here for a feature request about that issue: https://gitlab.e.foundation/e/management/issues/11
So this can only be done by a staff member.
Yep Markus, I tried to contact the team some time ago, but they didn’t answer… I tried with welcome@e.email, maybe I should use another one?
Hi @Manoj,I think so, it should be Gioacchino C, or do you need the associated phone number ? Aren’t here any PM?
Pl can you PM me on telegram @ManojNairOnline getting multiple names in the list
I just sent you a note as well. I’m grateful to be given the chance to join.