Cannot Open Contact Cards Received In Messages

I’ve been using a Sony Experia Z5 phone with e since 2019. It’s been working great but I noticed that when someone texts me with a contact card, the card won’t open by tapping or holding down on the contact card link. I always have to ask the sender to manually type the phone number and resend the message. Is this a known bug or am I doing something wrong?

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I do not know, but I have experienced the opposite problem. When I send someone a contact card, they cannot open it.