Cannot send mails anymore: Ratelimit "user" exceeded

This will remain the rate for sending mails on free accounts.

I paid for a Premium Plan and I am getting the same error again. The email I am trying to send has 42 recipients. Is that above the limits set on paid plans?

If you are on a paid plan and getting this error, suggest you write in to the helpdesk@e.email ID and share the issue details. Also mention if this issue has been coming up recently or was there from the start. The infra team will take a look at your account and help resolve the issue for you.

Thank you for your feedback! I sent a new request to the Helpdesk by email yesterday. I will wait for their reply tomorrow.

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