The BTO process has been abolished and the upcoming batch of Pinebook will use pre-order method and inform by email thru newsletter subscription list. Please subscribe using this subscription link.
I subscribe like months ago and never received mail.
By happy that you don’t get it, because in case of warranty, you are alone.
On my PinePhone after one week that battery is ‘grown’ and I can’t remove it anymore out of the case. The Pine64 support team has told my, that’s my fault and I have to order a new Samsung Battery via Amazon. After that, they never answer any mail and don’t accept that that’s a warranty case. So for me, Pine64 is dead !
Pine is rude in kind words, direct accusing him of damaging the battery. If the battery could be taken out there would have been no further damage. So warranty!
yepp. And 10 Euro’s for a relacement Battery, because the stcok batterie was broken after 1 week and the support never accept it as an warrenty case.
Before buying have a look in forum. You will find several posts regarding the worst after sale support.