Can't connect to server Server message: Can't connect to host "ssl://mail.ecloud.global:993"

How might I recover my email? I seem to be able to access files etc but can’t get to my email.

Can’t connect to server

Server message: Can’t connect to host “ssl://mail.ecloud.global:993”

Thank You

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

Hi, I have the same problem.

Passing on the information to the infra team to check. Where are you getting this error.

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In my case, I can access my Murena account. The problem is that when I try to access webmail, I get that error.

I am in the US on a Debian system using Firefox browser.

I just tried login on another of my computers and am able to login without a problem.

I’ll investigate a bit more and respond to this email and the forum.

August 25, 2024 at 6:55 AM, “Manoj Nair via /e/OS community” <community@e.email>

Hi! Me too.

I can log in to murena.io but I cannot access the mail, that is, I cannot log in to Login – Murena.

Edited:
Read some comments, note that with firefox (on MageiaLinux) I can only access from a private window.

You have given me an idea and indeed, I use Debian in Spain with Firefox and the problem is in Firefox, in Chrome I can access webmail.

I AM able to access email on Brave Browser.

Similar to others, can access everything but email on FireFox.

Hi. I faced the same kind of problem yesterday: I cannot login to the webmail on the version of Firefox installed through the package manager of my Ubuntu. However, using a Firefox downloaded from mozilla.org, I can login without problem. Here are the two versions of Firefox I am talking about:
* 129.0.1 (64 bits) - Mozilla snap for Ubuntu canonical-002 - 1.0 (Ubuntu package);
* 129.0.2 (64 bits) (Dowloaded from mozilla.org).
Today, the version of Firefox installed as an Ubuntu package updated to version 129.0.2 (64 bits) and I can login to the webmail.

I hope this message could help.

Thank you that works for me.