CityMapper working?

I use two smartphones Xiaomi Note 8T and Samsung S10 with /e/ 1.10 and on both smartphones, CityMapper does not work. The application installs perfectly, but then impossible to launch it, it remains blocked. Do you have a solution?

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online servicesphone

Citymapper gets a very low score, 0/10, from Exodus. In order to use this app Advanced Privacy should be deactivated. Many /e/ users would not use an app with such a poor privacy rating but one might Create a log to see where the app is being blocked.

OK, thank you for your answer.
I’ll try Magic Earth, but I can’t get the traffic information for the subways and buses in Paris as CityMapper offers, which I find very useful.