I constantly receive this notification: “Your storage space is full. Files can no longer be edited or synchronised!”.
However, on the contrary: on only us 104,8 MB.
How can I solve this problem?
Regain your privacy! Adopt /e/ the unGoogled mobile OS and online services
First thing – did you check for deleted files?
You might get a better idea of space on the left hand area of Files app within ecloud. I see this:
Do you see information actually consistent with the notification?
Tank you for your help aibd.
Deleted files is empty now, and the remaining maps (devices … / … talk) ) contain in total: 152,8 MB.
Still I receive this warning: “Your storage space is full. Files can no longer be edited or synchronised!”
You probably checked this too … that you do not have junk or trash in your e-mail account at https://ecloud.global/apps/rainloop/ this is a potential hog of storage space.
In a quick search I do not see your full warning mentioned in any Issues · e · GitLab. If you feel you have checked everything at your end with help from Support topics you might email support@e.email.
Just a thought … I cannot explain how this message may have become “stuck” on your device; are you aware that the issue may have arrived with /e/ v1.0 and Advanced privacy? Since v1.0 many posts here mention the need to Clear storage in various apps.
Another option, Report an issue.
Thanks for your help.
I did not have junk or trash in my e-mail account, but you inspired me to cleane out my mailbox: it stored a lot of e-mails with large attachments. Deleting them solved my problem! I never would have come up with this idea. So thanks again!!!
“Iain BD via /e/ community” <community@e.email> schreef op 11 juli 2022 10:20:
Hi,
I’ve been watching the thread, because I’ve had the same issue on my samsung s4mini: approx. 650 mb free in my cloud. The e-mail solution doesn’t help in my case, because I have literally 3-4 emails on my e.email account w/o attachments.
In my case though it seems the sync works only with some folders (like “podcasts” and “screenshots”) and no sync for photos I take everyday. I even tried tinkering with the folder where photos are saved in my phone memory, but zero results. Is there a way to check which folders are synchronized etc. ?
Sorry, because I guess this should be a separate thread, but the initial description fits my case so well, too bad the solution doesn’t.
Any other clues?
Update: In my case, eventually, I had to empty the cloud and wait for it to synch for a day or two. But now it’s fine.
Hello,
I am also having issues with (nearly) full cloud storage and synchronization, without quite knowing why. I am using a Fairphone3+ with with the latest /e/OS update 1.8.1. I did the following:
After all those checks and cleanups, the total storage was reduced from 1GB to ~950MB. Now, the home folder contains approx. 250MB, but I have no idea where the other ~700MB are coming from. I have several questions:
Update: I might have found the root of my cloud usage problem. Today I deleted all photos and videos that were stored locally on my phone (of course after doing a backup). Then I switched on-and-off the syncing of photos and videos in my account sync settings (several times just to be sure). After some hours the cloud storage usage is now down to a realistic level (~280MB) → Apparently, photos and videos are still included in calculating the total used cloud storage even if they are not synced / not visible in the respective cloud directories! Not sure if this is a bug or a feature.
PS: Permanently deleting e-mails (both received and sent) also helps, since e-mails are also counted as cloud storage. Especially large e-mail attachments (e.g. documents, photos, videos) can consume a lot of space. It generally did not help to clear the cache of individual apps.
I hope this helps users who have similar problems 
