Hello there,
I am trying to forward an e-mail to a Gmail account and I receive an error message that my e-mail address is blocked by spamhaus.org and I therefore cannot send it. I have checked the records on the site and the e.email domain is in the Blocked Removal List (https://www.spamhaus.org/dbl/removal/record/e.email). How to proceed?
Cheers!
Francesco
With a blacklist-check I checked if my IP address or the IP address of the mail.ecloud.global mail server is on a public blacklist. I have used for this different Tool services: http://www.blacklistalert.org/ - ttp://multirbl.valli.org/ - https://whatismyipaddress.com/blacklist-check - https://mxtoolbox.com/SuperTool - https://www.projecthoneypot.org/search_ip.php . The IP adress of 51.75.90.184 (mail.ecloud.global) or (e.email) is not listed there.
The reasons why you might have ended up on a blacklist can be many and varied, e.g. that your reputation is negative. Spamhaus org offers a web interface to apply for delisting. Have you already tried it?
yes â any serious internet service provider, which provides mail services for its customers, has to fight this notorious issue frequently. usually you utilize monitoring software, like icinga, to automatically check the blacklists of the most significant spam-filter providers and analyze the mail server logfiles, to generate warning signals for the operators before the issue affects all of your users. itâs always a rather time consuming and uncomfortable task, to get this entries removed again, but itâs simple a necessary part of your your job, if you want to provide reliable email services for a wider audience nowadays.
Hi there. Thanks for your response. It doesnât seem to be my e-mail address specifically that has been blacklisted, but the domain âe.emailâ itself. As a result, I suspect the application for delisting would need to be made by the administrators, rather than any individual user.
Strange, because a blacklist check (see above), per IP address 51.75.90.184 (mail.ecloud.global) for example with results in the following information: .spamhaus.org 
= IP Not Listed ( Good! )
I just checked spamhaus.org again and now the âe.emailâ domain is no longer listed. Perhaps someone actioned the request for de-listing already! If so, thatâs good! It was listed this morning when I checked it. Anyway, good news!
Looks like mail.ecloud.global is being blocked again by spamhaus.org.
Iâm not having the issue with Gmail recipients, but in my case some domains provided by local ISPs and some aol.com email addresses are returning âUndelivered Mail Returned to Senderâ.
The details of the block are located here:
https://www.spamhaus.org/sbl/query/SBL498034
Pl send a mail with the details to support@e.email and the team can work on having it resolved.
Hi Manoj. Forwarded the Undeliverable Message to the team. Hope it will be fix soon. Thank you for the hard work.
Iâll forward this as well, but I thought it would be helpful to list here as wellâŚlooks like there is a poor reputation rating with this other service as wellâŚemails are taking hours to deliver:
This is the mail system at host mail.ecloud.global.
####################################################################
# THIS IS A WARNING ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. #
####################################################################
Your message could not be delivered for more than 4 hour(s).
It will be retried until it is 5 day(s) old.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<a...@b...c.org>: host mailstore1.secureserver.net
refused to talk to me: 554 p3plibsmtp02-01.prod.phx3.secureserver.net CMGW
IB103. Connection refused. 135.181.85.105 has a poor reputation on
Cloudmark Sender Intelligence (CSI). Please visit
http://csi.cloudmark.com/reset-request/?ip=135.181.85.105 to request a
delisting.