e/OS v3.1.4 - all calls are "unknown caller"

ALL calls are displayed as “unknown” caller. I gave all permissions to apps that use it, disable tracker blockers, issue persists. It’s NOT a SIM issue, it works fine in other phones. I DON’T use eSIM, just regular SIM.

Please help. Fairphone 6.

You might want to share your carrier/provider or even better let Murena and Fairphone know about the problem. “Unknown caller” issues are often about compatibility between a device and a specific carrier/provider/network, so Murena and/or Fairphone need to hear of the specifics to be able to figure out a fix in collaboration with those third parties.

I have the same issue. Phone is Fairphone 4 5G. Provider is Digi Belgium.

I have a Fairphone6 with /e/OS, and had the same challenge. On one of Fairphone’s web pages, I found a solution that worked for me:

Go to Settings →Network and internet →SIM card

Select your SIM card

In the choices there, DISABLE 4G Calling.

As soon as it was deselected, the caller showed up again.

I am quite the novice when it comes to mobile phones, so I do not know if it is a Fairphone or /e/os bug, but I certainly hope that Murena and Fairphone remove that bug.

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Just want to add that I had this issue - murena on FP6 showing unknown callers and it was resolved by turning OFF 4G calling. Seems like an odd bug

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