to install /e/os on my fairphone 4,
I use a PC on Windows 11 Home 22H2*,
easy installer steps worked fine (in particular “developer options on”, “USB debugging connected”, “USB file transfer turne on”, “OEM unlocking on”)
…up to:
Checking Security Patch Level
The progress bar is full, but no “continue” button.
On the screenshot below you can see the last 5 lines of the log: there I don’t see any hint towards an error…
Someone described the same situation as mine in French, here:
It is not helping me, as her solution was to use another PC…which then worked.
Do you have any other advice or idea of the origins/causes of my problem?
Looking forward for your reply!
Greetings from Austria!
'* Edition Windows 11 Home
Version 22H2
Installed on 16/04/2023
OS build 22621.2861
Experience Windows Feature Experience Pack 1000.22681.1000.0
It seems a recurring problem, keywords being “Download fails” or “Try again”. I suggest you study one or two recent posts if they seem a bit like yours, perhaps dig out the log Howto troubleshoot issues with the easy-installer.
Looking at the source code of the installer the step to check the security patch level is done by the script store-rom-info.bat and according to the last lines of your log it should download https://images.ecloud.global/stable/FP4/e-latest-FP4.zip.prop next. For that, the script uses bitsadmin.exe, which seems to be some tool that comes with windows itself, but if I understand https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/bitsadmin correctly, it seems that is no longer the case on Windows 11. But then I would expect some kind of error message about a missing command.
That’s exactly what the installer is suppose to execute next. What happens if you execute it manually?
Edit: I was able to check and bitsadmin.exe is present on Windows 11 (Pro or Enterprise, not sure which edition the work PC runs, certainly not Home), so maybe the documentation above just isn’t up to date.
In any case, I hope that the results of above command line gives some more insights
BITS has to be in all editions of Windows 11, some Microsoft software still rely on it.
Sometimes the documentation will not get updated
Additionally, BITS client log can be watched using Event Viewer.
Here is a Custom View you can save to an XML file, then import in Event Viewer (Action menu):
If no entries are shown, you may try in an admin command prompt sc qc BITS, then look at START_TYPE: should be 3 (DEMAND_START).
If there are errors, you can try bitsadmin /reset in an admin command prompt.
Hello everybody, I’m a new user and I’m in the exact situation of this post. My security patch level step gets:
(debug)"Model=FP4"
(debug)2022-08-05
timeoutThread is over!
Bitsadmin command gives me as well Unable to add file - 0x80070057
I checked Background Intelligent Transfer Service and it is up and running (I’m using Windows 10):
SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k netsvcs -p
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Background Intelligent Transfer Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME : LocalSystem
I tried to download manually “e-latest-FP4.zip.prop” and put it into user folder and “AppData\Local\easy-installer\sources\FP4” but I’ve not been able to make the script continue so far as FlavML did.
Is there anything else I could try before installing via the manual option ?
Thanks for any suggestion you might give me.
V.
Edit: according to this post bitsadmin needs a complete destination file path. I just tried:
In “store-rom-info.bat” lines 41 and 44 have quotes in the wrong place (after equal sign instead of being at the end of the row). Changing them as follows makes the script work correctly.
for %%a in ("%ARCHIVE_PATH%") do (
set "ARCHIVE_FOLDER_PATH=%%~dpa"
)
echo "Archive Folder Path=%ARCHIVE_FOLDER_PATH%"
)