Easy Installer issue : Emerald not recognised

Hello,
When I look for my serial number in the initially installed Android OS I read: 0123456789ABCDEF
Fortunately behind the battery I find the serial number : 202111T2E003145.
I conclude that I have a Teracube 2e (2021) Emerald and that I can use the Easy Installer.
Unfortunately, Easy Installer tells me that my device is not supported and no possibility to continue the installation.
Do you have any idea how to solve this, and still be able to use Easy Installer?
I am wondering to what extent Easy Installer does not consider 0123456789ABCDEF as the serial number, rather than the other one

Thanks in advance.
Michel

When I connect the phone to the pc, the log of this connection is :

2022-09-01 20:06:36,779 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(0123456789ABCDEF       device product:Teracube_2e model:Teracube_2e device:Teracube_2e transport_id:4)
2022-09-01 20:06:36,779 INFO [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1]   Device has been found

So, Easy Installer considers 0123456789ABCDEF the serial number, same as Android and not the other one
So shouldn’t the problem be solved in the original Android OS? And how? (I have access to the recovery)
Or can someone modify the Easy Installer to accept 0123456789… ?

This thread appears to be a duplicate of the continuing thread

Let’s treat this thread as closed.

Perhaps close the other one ? Which is the best ?
M/

The other thread is more advanced and linked for future readers. It is best to close this one.

1 Like

Ok let’s go the other section and close this one

You may tag @Manoj, our favorite moderator, for this :hugs: