Easy-Installer stuck on "Restart device in Recovery Mode" (Pixel 4a (sunfish))

Hi, I’m a noob at installing phone OSes so I really have no idea what is wrong but either way I’ve followed the instructions of the easy-installer (as well as downgraded to android 11 with the google android flash website) and now the easy-installer tells me to select recovery mode with the volume keys and validate with power. But when I do it the screen just goes dark for a little bit and I end up back on the same menu (it has a red warning sign and says “Fastboot Mode”

I’d be greatful if someone has any insight

Edit: I don’t even know if its safe to unplug the phone and try again at this point. Can I do that?

This recent issue applies to sunfish https://gitlab.e.foundation/e/backlog/-/issues/7645.

We see in this part of Easy Installer https://gitlab.e.foundation/e/devices/easy-installer/-/blob/master/src/main/resources/yaml/sunfish_fs.yml?ref_type=heads that the url for collection of your download is url: https://images.ecloud.global/dev/sunfish/e-latest-s-sunfish.zip.

So your issue is quite likely that you prepared your phone for Android 11 but Easy Installer is trying to install Android 12 (S). (Lower case s in filename.)

It will not be “unsafe” to unplug your phone.

However if system and recovery are compromised it can often happen that a phone will boot into fastboot only.

Are you able to recover the phone with Android flash tool ?

You might share the log first to see if we can see what happened.

Thank you for the advice.

I was able to recover the phone with the android flash tool, so that’s a relief.

However I couldn’t mark the text in the log to copy it and my ~/snap/easy-installer/ directory doesn’t have a /common/ directory in it. I tried searching for a .log file but I couldn’t find one.

If I assume that the problem is that its trying to install android 12 instead, should I just give up on the easy-installer and use the command line install instead?

EDIT: nvm im a moron, I wasn’t even looking in the home snap directory. I will attach the log i found.

Yes, under the circumstances manual install https://doc.e.foundation/devices/sunfish/install is the way to go.

I followed the manual install guide and now I’ve successfully installed /e/os on this phone. Thank you so much for your help!