Email app does not synchronize all emails

Using /e/OS Applications
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…and more observations concerning the email apps Thunderbird, K9-Mail, FairEmail and SimpleEmail

I have been working for many years with Thunderbird on my Linux desktop. So, of course, it would be quite obvious to also use it as the email app on my FP4, especially as the installation of the email accounts with the QR code is very quick and handy. I have done so for quite a time. For some reasons I had to reinstall it again and have to realize that it does no more synchronize all mails, there are huge gaps in between, the mails of several weeks are missing. The same by the way with K9-Mail and the eOS email fork thereof.

First question therefore: is there somebody with the same experience?

As here in the forum very often the app FairEmail is recommended, I installed it, and all the mails are here. Therefore most probably the problem above must concern Mozilla.

Concerning FairEmail I must say that the app is very complex, actually too complex for an “ordinary” user as I am. There are so many details in the settings, about 12 chapters" and, being not an IT scientist, I hardly can understand all of them.

This is why I also looked for a simpler app and found one on F-Droid: SimpleEmail, quite user friendly at first sight and probably meeting all of my needs. Interesting though that it is only available on F-Droid, but not on the App Store, not on Aurora and not on the original Play-Store of Gougle. Does somebody know it?

Thanks for your thoughts.

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Hi there, same problem here. Its not whether we install fairemail, its a question of why the original e/os email doesn’t work? Cantsee anymore comments over the internet?

1 Like
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If you set up Bug report / Telemetry like this Capture a bug report from a device you should find that you are alerted to email fails. I sometimes see that Telemetry has been triggered by an “email fail to sync” so perhaps I will make an extra email check, but don’t find missed emails.

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Thanks. IMHO it is Mozilla who has a problem. All other apps like FairEmail and SimpleEmail synchronize everey single email as they should.

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in the parallel german lang thread, looking at the Thunderbird issue tracker things like fetch size limit and “threaded view” came up as possible reasons. OP declined both being a candidate. At first I thought it must be per-folder-subscription in imap, but OPs issue concerns one inbox only.

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fyi, it was the fetch size limit after all for OP, if that still bothers you too you can raise the limit.
The upstream complaint on that is at Big messages are not shown with default settings · Issue #10450 · thunderbird/thunderbird-android · GitHub